Technical Account Manager

About Leapfin

Leapfin is an accounting automation software that consolidates and transforms revenue transaction data into a single source of truth for revenue reporting. Combining accounting tools and AI capabilities, our mission is to streamline month-end close, and empower accounting and finance teams with the visibility they need to grow their business. That’s why high-growth brands like EightSleep, Reddit, Webflow, Poshmark, and SeatGeek rely on Leapfin to close their books every month with confidence.

What’s the job?

As a Technical Account Manager at Leapfin, you are an accountant and analyst looking to move into a customer-facing role and be a problem solver for our customers. This role combines deep accounting expertise with technical proficiency, enabling you to drive customer success, support go-to-market strategies, and influence product development. You’ll work on impactful problems and get into the weeds with our customers’ accounting problems.

This is a high-impact role with the opportunity to shape our customer success strategy and grow within a startup environment. You’ll work with innovative technology, collaborate with a talented team, and empower leading brands to achieve their financial goals.

What does that mean?

Consultative Approach: Become a Leapfin expert, leveraging your technical accounting and data analyst background to advise customers on best practices for using Leapfin and its integration partners like Stripe, NetSuite, and many others.
Technical Accounting Expertise: Flex your GAAP knowledge and partner with our innovative customers to provide guidance on ambiguous accounting problems. You’re not their auditor, but you know what auditors look for and have seen many revenue accounting scenarios before.
Data Solutioning: Diagnose and resolve accounting-related data issues, working with large data sets and complex accounting problems.
Technical Implementations: Collaborate with the Customer Success team and leverage your analytics abilities to design and deliver data solutions during implementation.

What makes you a good fit?

Accounting Expertise: A background in technical accounting, either as a contributor or in a role supporting accounting/finance systems. In this role, you will display expertise around Income statements, balance sheets, and all things revenue accounting and beyond.
Customer-Centric Mindset: Passion for working directly with customers to solve problems and drive value.
A passion for new technology including AI: You are curious about new technologies and are using AI in your day-to-day life.
Technical Acumen: You are an expert with SQL, databases, and APIs.
Collaborative Spirit: Proven ability to work cross-functionally and contribute as a team player in a fast-paced environment.
Problem Solver: Whether it’s at chess or a SQL query, you embrace a challenge and have demonstrated exceptional problem solving skills.
Adaptability: Thrives in a dynamic, high-growth startup setting and is willing to pitch in across the business to support customers.
Location: Ideally based in the Bay Area, though remote applicants will be considered.

Why Leapfin?

Competitive salary and equity compensation commensurate with experience
Sponsored medical, vision, and dental insurance
Unlimited paid-time-off and sick days

Leapfin is an Equal Employment Opportunity Employer

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.