Eight Sleep Simplifies Stripe Reconciliation and Proactively Identifies Anomalies With Leapfin Revenue Automation and AI

Company Eight Sleep
Description The world's first sleep fitness company, bringing advanced technology to your bed to transform sleep
Industry Consumer Goods
HQ New York, NY
Business model Direct to consumer e-commerce + subscription (app)
Transaction volume 5,000 Stripe orders per month
Leapfin Use Cases order-to-cash reconciliation, revenue recognition, anomaly detection, month-end close
Leapfin User Since 2024

After a failed NetSuite rollout, Eight Sleep’s lean Finance team turned to Leapfin for revenue automation, Stripe reconciliation, and month-end close efficiency.

Executive Summary: Key Outcomes at a Glance

  • Replaced broken and costly Celigo and NetSuite sales data integration
  • Reconciling 5,000 Stripe orders per month with Leapfin
  • Saving 40–50 hours per month by automating revenue recognition and journal entries
  • Identifying anomalies and revenue trends with AI
  • Scaled finance operations despite headcount gaps
  • Strengthened credibility with executives

Eight Sleep’s NetSuite implementation was far from perfect, and the sales data integration through Celigo required manual adjustments and overrides which left the team frustrated. With thousands of monthly orders and a lean Finance and Accounting team, it was clear their existing revenue data setup was not sustainable. Despite months of effort, the system still couldn’t support one of the company’s most basic needs: recognizing revenue when products shipped.

  • Our model is straightforward. We collect payment at time of order, and we recognize revenue when the product ships. But our NetSuite setup did not accommodate this process. The disconnect created a lot of complexity we couldn’t afford.
    Alicia Arntson, CPA VP, Controller, Eight Sleep

Further, this setup didn’t help Eight Sleep to manage fulfillment data from their 3PL (third-party logistics) providers which was needed for complete and accurate rev rec.

Revenue had to be patched together through manual adjustments, spreadsheet workarounds, and a maze of custom code that was challenging to update. The existing workflow and accounting systems were falling well short of expectations for Eight Sleep's VP Controller Alicia Arntson and her team. Alicia knew this wasn’t sustainable, especially with a small team and growing volume, so she looked for other solutions.

From NetSuite and Celigo Frustration to Reliable Revenue Recognition Automation with Leapfin

Celigo was piping raw Stripe data directly into NetSuite – every single transaction. There were several problems with this:

  • When transaction changes happened in Stripe, changes needed to be made in Celigo or data errors would occur. Celigo wasn’t built to manage changing data, so fixing these issues created more manual work for the Eight Sleep team. 
  • Celigo was posting every single transaction record, including $0 line items. Too much unnecessary data slowed down NetSuite and increased Eight Sleep’s NetSuite bill.
  • Reconciling data was painful. Alicia needed to comb through overwhelming and disorganized data when she needed to find something specific.
  • With Celigo, I thought I was paying to reduce manual work, but instead we ended up doing even more manual fixes and error corrections.
    Alicia Arntson, CPA VP, Controller, Eight Sleep

Despite being midstream in contracts with both NetSuite and Celigo, Alicia made the case to invest in Leapfin to streamline revenue operations and support sustainable growth.

  • We switched and started using Leapfin even while still paying Celigo and the added NetSuite integration costs. We needed our accounting to be right and couldn’t afford to wait. Leapfin was worth it.
    Alicia Arntson, CPA VP, Controller, Eight Sleep

Alicia needed a solution that was intuitive, automated, and built for scale. Leapfin stood out right away for several reasons:

  • Proven ability to handle transaction data at large scale (Leapfin processes over 500 Million transactions and creates over 3 Billion journal entries every day)
  • Reliable integrations with Stripe, NetSuite, and Google Sheets for aggregating and transforming 3PL fulfillment data
  • Automated journal entry summaries for NetSuite
  • Deep domain expertise in the nuances of Stripe data
  • Intuitive, flexible revenue reporting and easy data exploration with the help of Leapfin’s AI agent, Luca

Leapfin officially became Eight Sleep’s revenue subledger.

  • Why would anyone integrate into NetSuite if you can have Leapfin? You don’t need to, and it’s certainly more cost effective.
    Alicia Arntson, CPA VP, Controller, Eight Sleep

Scaling DTC Finance Operations With a Lean Team

The impact was immediate. Shortly after go-live, Alicia’s accounting manager went on maternity leave. Had this staffing change occurred a few months earlier, it would have buckled the team and skyrocketed month-end chaos. But with Leapfin in place, the close didn’t just happen, it ran smoothly.

  • We couldn’t have finished our month-end close on time without Leapfin. It saves us 40 to 50 hours a month and because it’s reliable and scalable, we’re able to move faster with confidence.
    Alicia Arntson, CPA VP, Controller, Eight Sleep

Today, Leapfin is an essential pillar within Eight Sleep’s finance tech stack. Leapfin helps Alicia and team reconcile Stripe transactions, recognize revenue based on fulfillment and subscription revenue over time, and replace manual exception-handling with automation.

  •  We don't have a full-time person who can focus solely on revenue, and we don't need that right now because of Leapfin. It’s become our order-to-cash engine and gives my team back time for other tasks.
    Alicia Arntson, CPA VP, Controller, Eight Sleep

Using Leapfin AI to Detect Anomalies and Explore Revenue Data

Alicia is leaning into Leapfin’s AI agent, Luca, to explore and identify anomalies.

  • I think of it like anomaly detection. We’ve used Luca to spot unpaid subscriptions and reconcile AR balances. There’s already a lot of value there, and we’re just scratching the surface.
    Alicia Arntson, CPA VP, Controller, Eight Sleep

She’s also excited about Leapfin’s roadmap of upcoming product enhancements, including natural language-based rule-building and valuable reporting templates – all designed to help her Finance team do more with less and help the Eight Sleep business scale.

How Leapfin Gave Finance the Confidence to Grow

One of the clearest signs of success? The silence.

  • Our CFO used to hear about revenue challenges frequently. Once we moved to Leapfin, that noise disappeared.
    Alicia Arntson, CPA VP, Controller, Eight Sleep

For Alicia, the decision to modernize their revenue operations wasn’t just about fixing what was broken, it was about building something better.

  • This isn’t just about automation. It’s about giving our team a system we trust, and the time and space to focus on higher-value work. I’m such a fan. I can’t say enough good things about Leapfin. It has been a huge win for us.
    Alicia Arntson, CPA VP, Controller, Eight Sleep

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